How Starbucks is using AI to improve the customer experience Post author:nuagemarketing Post published:May 26, 2021 Post category:IT and Business At Microsoft’s Build conference, Starbucks showed how artificial intelligence is helping them better predict what customers may be in the mood for by considering such factors such as weather, location, and user preferences. You Might Also Like Customer story: Axon July 28, 2020 Welcome to Microsoft Teams 3 September 9, 2020 Customer story: Nakilat April 15, 2020