BC Hydro – Vancouver: A Foundation for Improved Protection and Automation

This customer story, brought to you by NUage Wireless LLC, explains how BC Hydro transformed into a digital company using #Cisco networking, security, and smart grid solutions— offering you more context as to what's possible with Cisco IOX, as well as Cisco's ISE engine and RF Mesh network.

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Leveraging Tech to Improve Customer Experience: 11 Smart Techniques

CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organizations can use intelligent tech can improve their customers' experience.

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